JD.com and Nespresso: Socially Responsible Corporations at Work

JD.com and Nespresso recently became partners in an effort to reduce their carbon footprint and reduce corporate waste. A carbon footprint is the amount of carbon compounds, such as carbon dioxide, edited into the atmosphere as a result of burning fossil fuels by a person, corporation or group of people.

Both corporations are dedicated to recycling Nespresso’s coffee capsules in order to recover aluminum, a natural resource, which can be used again as a raw material. Nespresso has appointed JD.com to employ its internal logistics network to coordinate Nespresso’s recycling program in China. JD.com will schedule the collection of these capsules from their eCommerce consumers and deliver these capsules to local recycling facilities for processing.

Coffee capsules are a big concern for environmentalists because of the waste they create. Both JD.com and Nespresso have committed to recycling this “consumer waste” and giving it a new purpose. Through their joint program, both Nespresso and JD’s corporate sustainability increases. The capsules are made of aluminum, a natural resource that has become a costly raw material in the past decade. Instead of spending money to purchase new aluminum, they are saving money by recycling both the capsules and the tops.

The aluminum is used to create new packaging for Nespresso coffee, as well as, other food and drink items sold by their corporation. Other items such as bicycles and window frames are also manufactured. They are confident that they will be able to recycle get a minimum of 86% of the capsules. By 2020, their goal is to recycle 100% of the capsules. Get More Information Here.

The sustainability of the environment from which both corporations operate from in China also increases as a result of this project. JD.com and Nespresso are supporting local and family-owned, organic farms in China by giving them coffee grounds at no expense. The coffee grounds, found within the reclaimed, capsules will support China’s agricultural economy by providing compost, an organic compound, which will be used to enrich the soil. The produce that is grown on farms using this compost, will in turn, support China’s growing population with fresh, organic food.

 

See also: https://www.amazon.com/JD-com-Story-commerce-Phenomenon/dp/1910649716

Richard Liu Qiangdong Talks to Fellow Entrepreneurs at Davos Forum

Forum and similar conferences and conventions are essential to global economic growth and innovation. These types of gathers are places where entrepreneurs and business leaders gather to learn from each other and share concepts. Getting inviting to such an event is considered an honor by many nationally and internationally recognized business leaders.

Richard Liu is one of the most recognized business leaders of today. Richard Liu is founder and CEO of one of China’s largest e-commerce giants, JD.com. He began developing the company in 1998, though it was not his first attempt at entrepreneurial independence.

While still at university, Richard Liu purchased a small restaurant, which he hoped he could run while still attending classes. Almost immediately, Richard Liu realized that running a business is a full-time job, but he could only dedicate at most two hours a week to the restaurant. Within a matter of months, his restaurant went belly up, and Richard Liu ended up in debt.

After earning a degree in sociology from Renmin University, he earned an EMBA from the China Europe International Business School and took a job at a Japanese health product company named Japan Life. Two years after joining Japan Life, Richard Liu struck out on his own again, this time, opening a four-square-meter shop in Zhongguancun High-tech Industrial Park.

The little shop only sold magneto-optical products, but his products were some of the only authorized merchandise in the area. Many of his competitors sold knock offs and cheap replicas. Despite the price difference, customers responded to Richard Liu’s Jingdong, making his second attempt at entrepreneurship successful. Refer to This Article to learn more.

At the height of his early success, he owned and operated 12 Jingdong locations throughout Beijing and planned to open more. Before his plans could take flight, a SARS outbreak brought his world tumbling down.

SARS made in-person interactions dangerous and scared many into living more homebound lives. To reach his customers, Richard Liu moved his company online and JD.com was born in 2004.

Liu Qiangdong has also been recognized by the “Business of Fashion Top Performing Businessmen of 2018”. An award that is very well deserved by Richard Liu Qiangdong. It is a reflection of his consistency and excellence in his business.

 

Visit: https://re.jd.com/richard-liu-jd-ceo-about

 

JD.com Launches AI Technology to improve Customer Service

 

JD.com is an exceptional retail company that has partnered with China Unicom Sichuan to upgrade customer service. The primary tool behind the collaboration is the Artificial Intelligence that will be integrated by the two companies. This way, when clients call, they are received by a voice that sounds natural and welcoming. It will then redirect them to the right person who can handle their queries. The transfer will be effortless, and customers will feel satisfied when they get the services they need.

To start, there will be an integration of the AI tech to the WeChat accounts that will be available through texts. In addition to that, they will assist China Unicom Sichuan in building a marketing solution that will reach all the target audience. It will ensure that all the customers get to know about the services and goods in various stores. Put, the deal aims to up the game in the customer service realm.

Besides that, top-notch technology has spread to the medical sector, where it functions perfectly. In July, Jingdong and the West China Second University Hospital led the inception of AI that works in the medical systems. The process was seamless using the hospital’s WeChat account. Hence, patients can now get feedback and timely response to their questions. Read This Article for additional information.

The information embodies the doctor’s schedule, the department to visit, and how to obtain numbers or tags that they can use to line up. Since its motion in 2014, the hospital receives approximately 40,000 patients daily via the WeChat account. The AI has met Customers’ expectations, and they are generally satisfied.

The accuracy level is at 90%, thanks to the JD.com’s innovation that involves a chatbot in serving customers. The success rates are high because, in a day, the robot handles 32 million queries and responses correctly to 90%. The crowning moment is that the system acknowledges the inquiries immediately and also promptly gives feedback.

Customers then get all the answers to the questions that they have in mind. It is, therefore, a significant milestone achieved by the illustrious JD.com. It has solved challenges that come with serving customers in an exceptional way.

 

See also: https://www.tgdaily.com/enterprise/biz/jd-coms-liu-qiangdong-commits-to-inclusive-business

 

Jingdong 6.18 Sales Festival Shatters Records

Every year, JD.Com rolls out its 6.18 Sales Festival. The event begins on June 18 and runs through 18 days. The 6.18 event for 2019 smashed all previous records for sales. The 18 days brought in $29.2 billion in revenue.

JD.Com officials said the tremendous success of this year’s sales festival was the result of several key strategies implemented by the company. One was a “laser-like focus” on the offering of new products. The second factor is slightly more complex. Jingdong called it the “trading-up” phenomenon.

To bolster the sale of new items on the Jingdong platform, the company set up an exclusive site to both promote the new items and bring them to market. The new site was enhanced by a social media element that encouraged Jingdong users to share what they found on various social media outlets. Doing so earned them bonus points and rewards.

A key goal was to get residents in what the Chinese called “lower-tier cities” to up their participation in Jingdong shopping opportunities. Jingdong data showed that participation in lower-tier cities higher by percentage than overall participation data. Part of this effort was “birthday red envelope” campaign. This encouraged shoppers to share on social media platforms. Jingdong users were also rewarded for bolstering their own cities.

Among the exciting new products rolled out during the 6.18 Sales Festival was clothing made by Prada, the iconic Italian fashion house with a world reputation for offering the finest, luxury brands. Prada Group set up a flagship store on the JD platform in 2017. The sale of its clothing increased by 100% through 2018. Chinese consumers responded with enthusiasm to this exciting new option for clothing – again proving the Jingdong theory that offering new products can drive strong sales. Click Here to learn more.

Prada was so pleased with Jingdong sales numbers that it has decided to set up two new flagship stores. It will create sites for its subsidiary brands, Miu Miu and Car Shoe. The new platforms are expected to open in 2020.

Jingdong is the largest retailer in China with more than 300 million users on its e-commerce platform. Richard Liu Qiangdong is the founder and Chief Executive Officer of JD.com, which is one of the biggest e-commerce platforms in China, with a net worth of 57 billion dollars.

Richard Liu attended the prominent Renmin University of China and graduated with a degree in Sociology in 1996. Richard Liu is a true entrepreneurial genius and recognizes the power in of broadening his horizons.

Richard Liu is considered as among the top entrepreneurs in the e-commerce industry. He is involved in the company’s everyday operations and is very keen on business forecasting.

Richard continues to utilize cutting edge technology, which he says is the platform of the growing global economic environment.

 

Visit: http://www.jdwl.com/richard-liu-jd-ceo-about

 

Richard Liu Qiangdong Narrates About His Journey to Success with JD.COM

 

Richard Liu Qiangdong launched JD.COM officially in 2004 and he helped the company to grow providing a few products including IT equipment, mobile phones and digital electronics to offering more than one billion products. The wide range of products to choose from on the platform gives it a competitive edge against competitors such as Walmart.

 

Richard Liu Qiangdong was born in Jiangsu in China to a family of peasants. His family struggled financially and he was raised up by his grandmother. At one point, his grandmother was ill and they could get her quality medical care because of lack of funds. While still at college, he started a catering business which failed soon afterward. Looking back, he attributes the failure of the venture to focus on his studies.

 

After college, Richard Liu Qiangdong started a magneto-optical products business at the heart of Beijing. The business grew gradually until the SARS outbreak made it unbearable for workers to continue working at the premises. He started selling the products online and the reality that e-commerce was the future hit him. He realized it could solve the logistic challenges associated with physical stores.

 

Richard Liu Qiangdong is a true entrepreneurial genius and recognizes the power in of broadening his horizons. Richard Liu himself is worth a staggering $11 billion. His success has skyrocketed with the company.

 

Richard Liu helped the company to grow bringing the best products from all parts of the world to Chinese consumers. JD.COM has also advanced its logistic infrastructure and it can make deliveries within Beijing in 3 hours. Beyond Beijing, deliveries can be made within 6 hours. JD has partnered with vendors and other companies to serve the Chinese consumers the best way possible.

 

JD.COM is worth about $60 billion today. Some of the things that have proved to be top-selling on the platform include fast-moving goods. JD.COM is today the largest internet company in China. Richard Liu has also found himself in the Chinese billionaires club with an estimated net worth of $11 billion.

 

He is working to make the company not only bring the best products to China, but also expand globally. He looks to make his company establish a presence in the US. According to the successful entrepreneur, the company will become the largest e-commerce platform in the world based on valuation. Read This Article for more information.

 

See also: www.joybuy.es/liu-qiangdong-jd-ceo-about

 

How JD.com-Prada Partnership will Revolutionize The Fashion Market in Asia

 

In the last four decades, the luxury market in the world has been on expansion, especially the Asian markets. One of the biggest companies in the luxury market — Prada — had attempted to venture into the Chinese market before. However, the new partnership with JD.com will redefine their future into this market. In a deal signed this year, Prada will access the Chinese market through the Chinese retail giant. The following are some of the deals about the partnership between the two companies.

 

First, the deal will see the Italian fashion giant access the Chinese market better. The company pointed out that JD.com has huge access to customers, and the availability of potential customers was one of the reasons why the Italian company chose the Chinese retail giant. Second, Prada will able to benefit from the company’s safest delivery unit.

 

Over the years, for example, JD has progressively made their systems better, especially their delivery wing. These two factors create a successful environment for the two companies. In addition, Prada will also benefit from the company’s professional customer service. In special markets such as luxury markets, customers’ opinions are critical.

 

In last year alone, the company managed revenue of US$67.2 billion dollars — the best performance in the world of e-commerce. Some of the reasons why JD.com resisted this net income include the following factors.

 

First, the company is the first ever entity in this market to have over 300 million customers. Even though not all customers were consistent, the profits are unmatched. Read This Article to learn more.

 

Second, the company continues to be the market leader in terms of storage facilities — currently owning over 550 warehouses in China alone.

 

In addition to structures and the company’s structure, JD is one of the companies that understand the importance of technology, especially interacting with customers. Therefore, the company continues to make it easy for customers to buy products on its website through mobile phones.

 

Lastly, the company remains one of the few entities in Asia in investing part of their income into projects benefiting the communities. The management believes that these projects are some of the ways the company connects with communities away from the business world.

 

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